What to Do If You Do Not Like the Massage

Massage experiences are subjective, and comfort levels vary from person to person. The most important step is to communicate during the session. If the pressure is too strong, too painful, or the technique feels uncomfortable, customers should inform the therapist immediately. Adjustments can only be made when feedback is given in real time. our therapist is trained to ask for feedback before & during the massage. Please communicate with us.

customers may request a change in technique, a change of therapist subject to availability, or to end the session early. Professional establishments will make reasonable efforts to resolve concerns during the session. If you do not like a massage, it is completely okay to stop or change it. Your comfort and safety come first.

Please speak up immediately and clearly say what you prefer, such as asking for less pressure / more pressure, a different technique, or for the therapist to avoid a certain area. all professional therapists expect this and will adjust accordingly.

If the massage still feels uncomfortable or unpleasant, you have the right to end the session early. pay for the duration you completed.

Once a massage session has been fully completed, refunds or replacement sessions are not possible. Therapist time and operational costs have already been incurred, which is standard practice across all industry.

Clear communication ensures a better experience and helps therapists provide care that matches individual preferences.